Sometimes a technician is not even needed on site to help resolve your issue. Through remote service, HAUSER can actively monitor your refrigeration system via long-distance data transmission to ensure that your systems keep running smoothly.
Our remote service modules for Wurm, Eckelmann and Danfoss control systems include:
- Active alarm management
- Passive alarm management
- Remote data transmission analysis while the technicians are on their way
- Preventive analysis to ensure faults do not occur
- Energy monitoring
You can rely on 24/7 support from our multi-lingual 24-hour hotline (English, German and Czech-speaking) and our certified refrigeration systems engineers (skills and knowledge certified as per EC 303/2008).
Plus, our long-term spare parts management guarantees the reliability of your HAUSER refrigeration system.